Team

Small team. Senior hands.

Three principals who have run businesses, fixed businesses and trained the people who run them. The people on this page are the people who do the work.

Principals

The people you will work with.

Managing Partner · Co-Founder

Ben Tan

Ben leads the firm and our transformation and turnaround work. He brings 30 years of proven experience in complex organisational transformation, with deep operational knowledge, policy reform and strategic development acumen. He is at his best in a business under pressure, where decisions need to be made quickly and carried through.

  • Transformation
  • Turnaround
  • Strategy
Co-Founder

Elaine Khoo

Elaine leads our finance insights, analysis and compliance work, and the automation of business processes. With more than 20 years enabling growth and transformation, she is a Chartered Accountant (CA), CPA Australia, Certified Internal Auditor (CIA), CCEP-I and Certified Fraud Examiner (CFE), and combines practical experience with deep technical knowledge to maximum effect.

  • Finance insights
  • Compliance
  • Process automation
Senior Partner · Co-Founder

Anushia Shanmuganathan

Anushia leads our operations engagements: pre-opening, and project lead for complex operations. With more than 25 years of working experience in finance and hospitality, including hospitality finance and audit training, she has closed policy-practice gaps and driven lasting behaviour change across multiple organisations.

  • Operations
  • Pre-opening
  • Finance & hospitality
How we staff an engagement

One lead principal. The others on call.

Every engagement has a lead principal who is accountable for the North Star result and present in the business every week.

The other principals join for the parts that need them: a finance deep-dive, a sales process rebuild, a training programme. Where we need specialist depth, we draw on our partners and corporate advisory network rather than stretching to cover it ourselves.

Our partners and advisors
Two colleagues working together at a screen in an open office
Start a conversation

Tell us what’s stuck. We’ll tell you, directly, what we would do about it.

A first conversation is free, confidential and without obligation. You will leave it with a clear view of the problem and the options, whether or not you work with us.